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Retail has always been a highly dynamic industry, intensely competitive and fighting for a share of the wider consumer spending pot. This is an industry used to dealing with a constant diet of change. However, the change we are seeing today is far more profound than anything the past has thrown up. We are now seeing by far the most challenging period in retail history. A reshaping of the industry’s structure and economics is unfolding, and most of the real change is yet to happen.

Richardtalksretail is focused on analysing this change, anticipating the implications, and mapping how the key players across the various sectors are dealing with it. The regular Blogs in this public section of the site are a taster of the much more detailed analysis and forecasts in the premium section, reserved for subscribers.

If you want to know more, please get in touch.

What you get

Next’s great IR management

Next’s latest results are even more spectacularly good than usual. Throughout the debt crisis the company has been one of the leading retail winners, bucking most performance trends and doing the simple things really well. Importantly, it manages its communications brilliantly too. Obviously it is much easier to do this when reporting great results but even so, the company is ultra cautious and very grounded. It uses reassuring language to articulate its numbers, and what the market should expect. As a result, Next is a business with sky high credibility and trust.  It’s not just the numbers it delivers but the confidence it fosters in what lies behind them.

Capacity soars while demand softens

Over the next 5 years I am forecasting that online growth will add the equivalent of 10% to existing UK selling space. From its earliest days, online retail has been a cannibalistic channel, diverting spend that would otherwise have taken place in physical shops. As online has grown, we have seen space shutting  for the first time, as some businesses could no longer make a living from reduced footfall. Not only has this further to go but I am predicting the next five years will see larger scale closures than the last. The last 5/6 years have see a number of mitigating factors that have masked the hit on space and they will not be repeated.

One of these mitigating factors has been the massive growth of value retailers. Their appetite for still more space will not go on for ever, at least not if they learn anything at all from the established businesses from whom they are so successfully capturing sales. They drove physical growth with little consideration of demand and it has made many of them very vulnerable. A rising tide of shop closurers is on the horizon.

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